It was not the most successful bag that I have received but I do want to do a quick shout-out to the ipsyCare team. I just got this bag a week ago (December 7) because of some shipping issues.
Long story short: the mailperson scanned in my package but it never made it to my mailbox.
Silver lining: I got the bag eventually. I should have contacted ipsyCare at first because I would have gotten it much faster. I battled with the mail service for about 2 weeks before they finally declared that it was officially “lost”. I then went to ipsy’s website and contacted “@ipsyCare” and filled out the form. About 3 hours later (only 3 HOURS!) a replacement bag was already issued! Not only was the problem resolved quickly by the time I got to ipsyCare, but I got the EXACT same items in my bag that I was originally promised would be in my lost bag. Since ipsy is a sample service and because it had been a few weeks since my bag was put together, I expected to get whatever they had left. It was a fun surprise to see the exact items I had been originally expecting. (P.S. Melody at ipsyCare, you rock!)